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In a global matrix organization, the transition from individual contributor to manager is the single most critical pivot point for talent retention. This masterclass is designed to bridge the “competency gap,” moving new leaders from a task-oriented mindset to a people-oriented strategy. By the end of this session, participants will have a foundational toolkit to drive team performance, deliver difficult feedback, and navigate MNC stakeholder complexity.
By the end of this 4-hour session, participants will be able to:
The combination of considerable experience and innovations gives us an opportunity to look into future.
| Module | Key Tool | Primary Outcome |
|---|---|---|
| The Shift | Mindset Audit | Reduced micromanagement |
| Communication | SBI Model | Clear, actionable feedback |
| Delegation | Skill/Will Matrix | Better time management |
| Rhythm | 1-on-1 Template | Higher team engagement |
To ensure the training “sticks,” we utilize a 70/20/10 learning approach:
We propose measuring the impact of this training via:
Immediate Feedback: Post-training NPS (Net Promoter Score).
Behavioral Change: 90-day follow-up survey with the participants’ direct reports.
Efficiency: Reduction in time-to-productivity for the new manager.
Facilitator: Richa Sharma
Max Capacity: 20 Participants
Requirements: High-speed Wi-Fi, Breakout rooms, Whiteboard
The combination of considerable experience and innovations gives us an opportunity to look into future.