First-Time Leadership Masterclass

The transition from individual contributor to manager

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Introduction

In a global matrix organization, the transition from individual contributor to manager is the single most critical pivot point for talent retention. This masterclass is designed to bridge the “competency gap,” moving new leaders from a task-oriented mindset to a people-oriented strategy. By the end of this session, participants will have a foundational toolkit to drive team performance, deliver difficult feedback, and navigate MNC stakeholder complexity.

Core Learning Objectives

By the end of this 4-hour session, participants will be able to:

Identify and mitigate "Individual Contributor" habits that lead to micromanagement.

Utilize the GROW coaching model to increase team autonomy.

Apply the SBI Feedback framework to ensure performance clarity across time zones.

Strategic Delegation: Use the Skill/Will matrix to optimize team output.

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Contact

The combination of considerable experience and innovations gives us an opportunity to look into future.

CALL TODAY

+91-9880392055

E-MAIL

richa@graciashospitality.co.in

INDIA OFFICE

First Floor, 702/21-C, Faridabad (Delhi-NCR), Haryana - 121001

Core Principles

Phase 1: The Identity Shift (60 Mins)

Phase 2: Performance & Coaching (75 Mins)

Phase 3: Strategic Navigation (60 Mins)

Phase 4: Leadership Integration (45 Mins)

Module	Key Tool	Primary Outcome
The Shift	Mindset Audit	Reduced micromanagement
Communication	SBI Model	Clear, actionable feedback
Delegation	Skill/Will Matrix	Better time management
Rhythm	1-on-1 Template	Higher team engagement

Methodology & Tools

To ensure the training “sticks,” we utilize a 70/20/10 learning approach:

Interactive Simulation: 40% of the time is spent in breakouts and role-plays.

Peer-to-Peer Learning: Leveraging the collective intelligence of the cohort.

Digital Toolkit: Participants receive a "Manager’s First Aid Kit" (Checklists, 1-on-1 templates, and feedback scripts).

Success Metrics (KPIs)

We propose measuring the impact of this training via:

Immediate Feedback: Post-training NPS (Net Promoter Score).

Behavioral Change: 90-day follow-up survey with the participants’ direct reports.

Efficiency: Reduction in time-to-productivity for the new manager.

Facilitator: Richa Sharma

Max Capacity: 20 Participants

Requirements: High-speed Wi-Fi, Breakout rooms, Whiteboard